Hoki78 Terms and Conditions — Complete Guide for All Members

Welcome to hoki78. These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and hoki78 ("Platform", "we", "us"). By accessing, registering, or using any part of the hoki78 platform — whether through the website, mobile app, or any other interface provided — you hereby fully agree to be bound by all terms, conditions, policies, and guidelines contained in this document.

If you do not agree with any part of these terms, you are not permitted to use the hoki78 platform. Hoki78 reserves the right to modify, amend, or update these terms at any time without prior notice. It is your responsibility to review this document periodically to ensure you remain compliant with the latest version in effect.

To register and use hoki78's services, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years old on the date of registration. hoki78 takes child protection seriously and strictly enforces this age requirement.
• You must be an individual registering on your own behalf — registration on behalf of another person is strictly prohibited.
• You must not be on any blacklist or prohibition enforced by gambling authorities or financial institutions of any country.
• You must not be accessing the platform from a territory or country where online gambling is prohibited by law.
• You must have full legal capacity to enter into this binding agreement.

Each individual is only permitted to hold one account only on the hoki78 platform. Holding multiple accounts — whether under your own name, a family member's, or using another person's information — is a serious violation that may result in the permanent suspension of all associated accounts and the forfeiture of any balances or winnings.

During registration, you are required to provide complete, accurate, and up-to-date information. The details you must provide include:

• Full name as shown on a valid identification document
• An active mobile number registered in your own name
• A valid and accessible email address
• Valid bank account details for deposit and withdrawal purposes

You are fully responsible for keeping your account password secure and not sharing it with any party. If you suspect your account has been accessed without authorisation, please contact the hoki78 customer support team immediately via live chat, available 24/7.

Hoki78 supports a variety of popular and trusted payment methods in Malaysia to simplify your deposit process. All deposit transactions are protected by 256-bit SSL encryption to ensure the security of your financial data.

• Direct bank transfer (Maybank, CIMB, Public Bank, RHB, Bank Islam, and others)
• FPX (Financial Process Exchange) — instant transactions
• Touch 'n Go eWallet, GrabPay, and Boost
• Other digital payment methods listed in the deposit section of the platform.

The minimum deposit amount is RM 30 per transaction, while the maximum daily deposit is subject to the limit set for each payment method. All deposits will be credited to your account within seconds after a successful transaction. hoki78 does not charge any processing fees on deposits — the full amount you deposit will be added to your gaming account.

Hoki78 is committed to processing every withdrawal request promptly and efficiently. The standard processing time is between 1 to 3 hours for standard withdrawals, subject to required verification. For larger withdrawals or those requiring KYC review, processing time may take longer.

• The minimum withdrawal amount is RM 50 per request
• Withdrawals can only be processed to a bank account that has been registered and verified in the member's name
• Withdrawal requests submitted during standard banking hours will be processed faster
• Hoki78 does not charge withdrawal fees — however, your bank may apply its own transfer charges.
• Members must fulfil the bonus rollover requirements (if applicable) before a withdrawal is approved.

Hoki78 reserves the right to suspend or reject any withdrawal request suspected of involving fraud, money laundering or a breach of terms. In such cases, hoki78 reserves the right to request additional documents for verification purposes.

Hoki78 offers a wide variety of attractive bonuses and promotions to its members from time to time. All bonuses are subject to specific terms stated alongside each promotional offer. The following are general conditions applicable to most bonuses at hoki78:

• Each bonus carries a rollover requirement that must be met before a withdrawal can be made. Standard rollover requirements range from 5x to 20x depending on the bonus type.
• The welcome bonus is only available to new members making their first deposit and may only be claimed once.
• Each promotion has a set validity period — unused bonuses will expire automatically once the validity period ends.
• Hoki78 reserves the right to cancel any bonus if there is evidence that a member has abused the bonus system or wagered solely to meet rollover requirements without genuine intent to play.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• Winnings earned from free spins are subject to the rollover requirements stated.

All games offered on the hoki78 platform — including slot games, Live Casino, Sports Betting, and bingo — are operated in accordance with the respective game rules set by the relevant game providers. hoki78 uses a Random Number Generator (RNG) certified by an independent audit body to ensure fairness across all games.

• Game results recorded by the system are final and cannot be appealed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during a game session, the hoki78 system will restore the last valid game state based on server records.
• Wagers placed during a technical issue may be voided and credited back to the member's account.
• Hoki78 reserves the right to set minimum and maximum betting limits for any game or table without prior notice.
• The use of any automated software, bots, or other unauthorised methods to influence or exploit games is strictly prohibited.

Hoki78 prioritises a safe, respectful and fraud-free gaming environment. All members are required to abide by the following code of conduct throughout their use of the platform:

• Be respectful and courteous towards other members and hoki78 staff in all communications.
• Do not use abusive, threatening, discriminatory, or harassing language towards other members or staff
• Do not attempt to hack, attack, or disrupt the hoki78 platform's functionality in any way
• Do not spread false or misleading information about hoki78 on any platform
• Do not engage in any activity that may be associated with fraud, money laundering, or terrorism financing

Violating any of the above codes of conduct may result in a warning, temporary suspension, or permanent account termination depending on the severity of the violation.

Hoki78 reserves the right to suspend, restrict or close any member account, with or without prior notice, for reasons including but not limited to:

• Violation of any section of these Terms and Conditions
• Suspected fraud, money laundering, or other criminal activity
• Owning multiple accounts or using another person's identity
• Systematic abuse of bonuses or promotions
• Requests from legal authorities or regulatory bodies
• Death of the account holder — in such cases, the account balance may be returned to the lawful heir upon submission of the required legal documents

Members may also request to close their own account at any time by contacting the hoki78 customer support team. Prior to closure, all valid balances will be returned to the member's registered bank account upon verification.

The hoki78 platform is provided on an "as is" and "as available" basis. Hoki78 makes no warranties or representations, whether express or implied, regarding the availability, accuracy, reliability, or suitability of the platform for any particular purpose.

• Hoki78 is not responsible for any financial losses incurred through the use of the platform, including in-game losses.
• Hoki78 is not liable for service disruptions caused by factors beyond our control, including network issues, third-party failures or natural disasters.
• In any event, the maximum liability of hoki78 to any member shall not exceed the total deposits made by that member in the 30 days preceding the claim.
• Hoki78 is not liable for any indirect, incidental or consequential losses arising from the use of the platform.

Hoki78 takes the protection of all members' personal data seriously. All information you provide during registration and use of the platform is collected, stored and processed in accordance with the hoki78 Privacy Policy, which forms part of this agreement.

• All personal data is stored on secure servers protected with 256-bit SSL encryption
• Hoki78 will not sell or disclose your personal information to third parties without your consent, except as required by law.
• You have the right to request access to your stored personal data, request correction of inaccurate information, or request deletion of data in accordance with the rights granted under applicable data protection laws.
• Hoki78 uses cookies and tracking technologies to enhance the user experience — continued use of the platform is considered your consent to the use of such cookies.

For more information on how we handle your personal data, please refer to Privacy Policy our complete platform.

Hoki78 reserves the right to change, amend or update these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon publication on this website. It is your responsibility as a member to review this page periodically to ensure you are always aware of the latest applicable version.

Continued use of the hoki78 platform after any changes are published constitutes your acceptance of the amended terms. If you do not agree with the amended terms, you may request account closure by contacting our support team.

This document applies to all users of the hoki78 platform in https://hoki78.bio. This version takes effect from 1 January 2026.